Frequently Asked Questions

How do I get technical support help if something in Canvas or the Course Catalog isn’t working properly?

If you are having technical issues, please submit a help ticket

After I have enrolled or registered for my course, how do I log in to Canvas to access it?

Please visit our announcement page for instructions on accessing your course in Canvas. Once you have completed the registration process in Canvas, you can access it by visiting CPED Canvas.  

Do I get college credit for continuing education courses?

The Continuing and Professional Education program at Texas A&M University offers non-credit courses, workshops, and conferences. These programs provide opportunities for individuals to acquire new skills, enhance job performance, and meet the continuing education requirements established by various professional licensing and accrediting bodies. Please note that participants do not earn academic credits for the courses taken through this program.

Will I receive a 1098-T form to file with my taxes?

You will not receive a 1098-T form for courses taken with Continuing and Professional Education at Texas A&M University. Our non-academic courses do not apply to a degree program. They are ineligible for this deduction. 

Are all continuing and professional education courses taught by Texas A&M listed in the course catalog?

Not all programs and courses from various colleges and departments are included in the public course catalog. If you cannot find a course in a particular subject area that interests you, please reach out to the relevant department to see if they offer continuing and professional education courses: http://www.tamu.edu/about/departments.html.

Why do I need a CPED Canvas Account at Texas A&M if I have a Canvas account somewhere else?

Unfortunately, the various Canvas platforms do not communicate with each other. This means that registration information from another Canvas site will not transfer to CPED Canvas. Therefore, you will need to create a new Canvas account with us.

Your account at Texas A&M will allow you to access your course materials, learner record, and certificates of completion (if applicable) for any course taken in our catalog.       

How can I tell which courses I am enrolled in?

To view a list of courses you are enrolled in, visit the CPED registration site and click on the “ Student Login” link in the upper-right corner of the website.  Log in with the email and password created at registration.  On the left side of the screen, click on the option "My Enrollment History" to view your courses.  

How do I cancel/drop a class that I accidentally signed up for?

To drop a course, please follow these steps:

  1. Visit the CPED registration site and select “Student Login” from the drop-down menu in the upper-right corner of the website.
  2. Log in using the email and password you created during registration.
  3. On the left side of the screen, click on "My Enrollment History."
  4. You will see a list of the courses you are currently enrolled in. If a course is eligible for self-drop, click the "Drop Course" button next to it. Your drop request will be sent to the relevant department for processing.
  5. If a fee is associated with the course, a refund will be issued once the drop is approved. The amount of the refund will depend on the course's refund policy.

If you do not see a drop button associated with the course, please reach out to the email listed in the course description.

How do I get a receipt for my purchase?

If you are unable to find the email containing your receipt, you can follow these steps to obtain a receipt for your course:

  1. Visit the CPED registration site and select "Student Login" in the drop-down menu located in the upper-right corner of the website.
  2. Log in using the email address and password you created during registration.
  3. Once logged in, look to the left side of the screen and select "My Account History." This page will display all your enrolled courses and the amounts you have paid.
  4. Click on "Print Receipt" to access and print the receipt for the specific course.

How can I request a refund?

To request a refund, please follow the instructions provided above for dropping a course. Refunds are subject to the program's refund policy. Once the program approves your course drop or cancellation, the refund will be issued. Please note that certain courses, such as asynchronous ones, are not eligible for refunds once they have started.

How long will it take to receive a refund?

Once the refund is approved, it may take 5-10 business days for it to appear on your credit card. The timing of the refund posting depends on the credit card company.

How can I check the Continuing Education Units (CEUs), Professional Development Hours (PDHs), and Professional Development Units (PDUs) I have earned at Texas A&M University?

Each learner will have an individual account that displays their completed courses, workshops, and conferences, along with any continuing education units (CEUs) or professional development hours earned.

To view your courses and the hours you have accrued, follow these steps:

  1. Visit the CPED registration site and select “Student Login” from the drop-down menu in the upper-right corner of the website.
  2. Log in using the email and password you created during registration.
  3. On the left side of the screen, select “My Enrollment History.”
  4. You will see a list of the courses you are currently enrolled in. Click on the “Completed” tab to display the courses you have completed with Texas A&M University Continuing and Professional Education.
  5. Click the “Print Learning Record” button to print your learner record. This document will list all your completed courses and the CE credit you have earned.
  6. Please note: Records of completion before 2025 are not available in this system.

Why don’t I see my Continuing and Professional Education courses from years ago in my learner record?

Texas A&M University Continuing and Professional Education transitioned to the Lifelong Learning system in 2025. Before this change, several emails were sent to users with instructions on how to download their certificates and learner records, as the previous registration system was phased out. Please note that any courses you completed with Texas A&M Continuing and Professional Education before 2025 will not appear on your learner record.

What is CPED?

CPED is the acronym for Continuing and Professional Education.

What is CPED Canvas?

CPED Canvas is an easy-to-use and reliable learning management system (LMS) designed to simplify the teaching and learning process. Since 2015, instructors at Texas A&M University have utilized CPED Canvas to deliver Continuing and Professional Education courses, workshops, and conferences.

When learners register for a course, they will receive information about the course format (either online or in-person) and instructions on how to access it.

If you are looking for an academic course at Texas A&M University, please access your course through Howdy.

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